Design and big groups just don’t work. There’s the old joke about a camel being a horse that was designed by a committee. It’s no accident that the most successful aesthetic designs of even the most expensive and complex products normally come down to a handful of people at most. It’s the same with the […]
Archives for July 2011
Are you Asking the Right Questions?
Google have been playing around with their data. They have found out that they can predict the likelihood of a flu outbreak in a particular geographical area. They do this by counting how many times people search for “flu” in that location. It seems that if a friend or relative goes down with a bad […]
The Dilemma
I run lots of process improvement sessions. After a while you see the same issues raising their ugly head, over and over again. One of the biggest issues is being too flexible. We allow customers to change their mind half way through. We try to please by starting without all the information we need. We […]
RIP Internal Phone Book
I used to work in R and D for Unilever, a very large FMCG manufacturer. Whenever we had a problem, couldn’t make something, didn’t know what to do next, my boss would say to me: “We should know what Unilever knows. Who do you know?” At which point I used groan and pick up the […]