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Is Your Boss Really That Stupid?

25 May, 2013 by James Lawther 12 Comments

weigh scales

For the past 40 years my mother has been on a diet. She has a weekly ritual. Every Thursday morning she gets up, visits the bathroom and then, before she has had her customary cup of tea, she weighs herself. Why does she do this? Because she knows full well that she is at her […]

Filed Under: Blog, Operations Analysis Tagged With: human nature, incentives, measurement, statistics, targets

Are Your Neighbours Spying On You?

17 January, 2013 by James Lawther 10 Comments

London Bombing

W Edwards Deming is often quoted as saying: “In god we trust, all others must bring data”. His point was that if you want to improve an operation; hunches, beliefs and superstitions just won’t cut it.  You need to have the data that shows what is really going on.  No data, no improvement. Unfortunately the […]

Filed Under: Blog, Operations Analysis Tagged With: data is not information, data presentation, statistics, variation, World War 2

Employee Engagement: One Statistic You Really Should Know

13 July, 2012 by James Lawther 4 Comments

Very Bored

There are lots of statistics about employee engagement and how important it is.  The problem is most of them are, not to put too fine a point on it, dull. Let me give you an example: Some very dull statistics Gallup do lots of research into employee engagement, this is what they came up with […]

Filed Under: Blog, Employee Engagement Tagged With: measurement, medicine, statistics

A Highly Sexist Observation

17 December, 2011 by James Lawther 6 Comments

Pareto Principle

The Pareto Principal If you are female and reading this, I have two questions for you: 1.  How many pairs of shoes do you own? This isn’t a personal fetish, it will be OK… What is your answer?  My wife (who states she doesn’t have as many as most women) lays claim to 17 pairs. […]

Filed Under: Blog, Operations Analysis, Tools & Techniques Tagged With: pareto principle, statistics

Don’t Believe Everything You Read in the Newspaper

12 August, 2010 by James Lawther 3 Comments

Statistics are wonderful things.  I found this old advertisement.  I saw it and wondered who would fall for it.  Then the penny dropped, lots of people, otherwise they wouldn’t be banned for being misleading. Which then got me wondering, when was the last time I was misled by statistics?  Not so long ago. How about […]

Filed Under: Blog, Operations Analysis Tagged With: assumptions, communication, measurement, statistics

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