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Why did Amazon Create the Kindle?

16 September, 2010 by James Lawther Leave a Comment

Kindle

I have wondered why Amazon push the Kindle, after all they are a book seller, not a technology manufacturer.  Then the penny dropped. Amazon want to be “the most consumer centric organisation in the world“. Historically if I wanted a book, I had to go to a book store and order it, and (if it […]

Filed Under: Blog, Process Improvement Tagged With: Amazon, continuous improvement, customer focus, information technology, innovation, purpose

Have You Defined Your Mission?

2 September, 2010 by James Lawther Leave a Comment

Nasa Space Mission

I’ve been on a course about mission statements.  Which got me wondering… does it matter? Well here are a couple of corporate mission statements for you.  Where would you rather work? Dean Foods Corporation: “The Company’s primary objective is to maximize long-term stockholder value, while adhering to the laws of the jurisdictions in which it […]

Filed Under: Blog, Employee Engagement, Tools & Techniques Tagged With: clarity, mission statement, motivation, purpose

A Week’s Worth of Quotes

19 August, 2010 by James Lawther Leave a Comment

Andy Rooney: “Making duplicate copies and computer printouts of things no one wanted even one of in the first place is giving America a new sense of purpose.” Doug Larson: “Accomplishing the impossible means only that the boss will add it to your regular duties.” Edward Abbey:  “One man alone can be pretty dumb sometimes, […]

Filed Under: Blog, Employee Engagement Tagged With: continuous improvement, learning, purpose, teamwork

The Swimming Teacher

18 August, 2010 by James Lawther Leave a Comment

I have a swimming teacher, she competed in the Olympics twice (she is a bit quicker than me). When she was 15 she used to drag her parents out of bed at 5 am so that they could take her to the pool. Because swimming is her passion she tries that bit harderBecause she tries […]

Filed Under: Blog, Employee Engagement Tagged With: motivation, Olympics, purpose

Have You Heard The News?

12 August, 2010 by James Lawther Leave a Comment

I read a Hodding Carter quote today: “Television news is like a lightning flash. It makes a loud noise, lights up everything around it, leaves everything else in darkness and then is suddenly gone.” Politicians manage to the news, think about the recent furore over bonus payments to bankers. I wish they would worry a […]

Filed Under: Blog, Operations Analysis Tagged With: bureaucracy, Hodding Carter, political intervention, purpose

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