I run lots of process improvement sessions. After a while you see the same issues raising their ugly head, over and over again. One of the biggest issues is being too flexible. We allow customers to change their mind half way through. We try to please by starting without all the information we need. We […]
Decide, Please Decide, Decide Now
What do you do when faced with a decision? Do you do everything you can to get it right? Do you analyse the options, get opinions from trusted advisers, work through all the angles to make the correct choice. Do you take the time and effort to make sure? Do you do the right thing? […]
The Problem with Analytics
We have become obsessed by analytics or “the application of computer technology, operational research, and statistics to solve problems in business and industry”. Analytics uses databases and algorithms in an attempt to resolve problems. Analytics uses infographics to present data. This is not the same as analysis or “the process of breaking a complex topic […]
The Good Idea
Imagine somebody who works for you has a good idea, what happens? Do you add it to the pile of other good ideas for a development team to implement, someday? Do you ask for further analysis and a cost benefit justification? Do you ask them to get the 10 necessary signatures so that it can […]
Better Sex in 8 Seconds
Information is accumulating at an alarming rate In 2008 the number of web pages exceeded 1 trillion, at a second a page it would take 32,000 years to read them all. This is a problem. With so much information how do you get people to pay attention to your information. How do you stop them […]