It’s a poor joke… The computer says “No”. It wouldn’t be funny if it wasn’t true. But the computer does say “No” with alarming regularity. Well not the computer, but the bloke who programmed the computer. The same bloke who created all the policies, rules and red tape. The demoralising computer The computer is demoralising, […]
Process Controls or Commandments?
The other day I phoned my IT “help” desk. They were polite, calm and pleasant but totally useless. They wouldn’t do the one thing I asked them to do. My request wasn’t unreasonable. In fact the man on the other end of the line agreed with me, it was the obvious way forward. But.. The […]
Let the Train Take the Strain
This morning on the train from Nottingham into London the “train manager” made an announcement: “Due to health and safety reasons we are only allowed to take 2 bicycles on this train, will passengers who want to bring a bicycle on the train please reserve a place holder, as in future they will be refused […]
Stupid Rules
The Prescription My one year old daughter has a bad case of eczema. I took her to the Doctor who wrote out a prescription for a steroid cream. He muttered that the PCT (Primary Care Trust) would not be happy with him. This cream only contains 0.5% active ingredient and is £12 a tubeThe one the […]
Mad Business Rules
There are plenty of examples of mad business rules. According to Sky News, the supermarket chain Asda refused to sell a 44-year-old mother alcohol because she was shopping with her teenage son. The supermarket chain went on to admit that its tough alcohol sales policy may “seem mad”. It does seem mad, on a number […]
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