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Obvious With Hindsight

12 November, 2011 by James Lawther 1 Comment

Thanksgiving

A rather unhelpful phrase It implies that you are pointing out the obvious But sometimes the obvious is really worth pointing out Sometimes the obvious is only obvious once it has been pointed out Here is an example for you… The graph shows the number of Google searches for the term “bread” A dip in […]

Filed Under: Blog, Operations Analysis Tagged With: data presentation, six sigma, time series plot, trend analysis, visual management

Visual Analysis – It Would be a Crime not to Try

25 October, 2011 by James Lawther 1 Comment

Here is an interesting link for you (unless you are American in which case try here).  It is a crime map of the UK, it shows you where crime occurs, have a good look, where is it safer to live?  Nottingham or Padstow?  The answer is fairly obvious, in-fact a one eyed drug dealer in […]

Filed Under: Blog, Operations Analysis, Tools & Techniques Tagged With: clarity, monitoring, root cause analysis, visual management

Gob-Smackingly Good Analysis

24 October, 2011 by James Lawther 4 Comments

Operations Analysis

I am English. If there is one thing I hate, really hate, it is the way that Americans, and more specifically Americans employed by Microsoft, mess with the English language.  Whenever I type something it is a constant battle replacing z’s with s’s (as in realised) or pushing u’s back into colour and favour. Every […]

Filed Under: Blog, Operations Analysis Tagged With: assumptions, service improvement, what don't you see

Process Noise and Coffee Sticks

8 October, 2011 by James Lawther 6 Comments

I would like you to do something for me, next time you are in Starbucks go and steal twenty of those sticks that they have for stirring coffee.  Go on I dare you, be a little dangerous. Next I want you to snap them all in half using your two bare hands. Finally I want […]

Filed Under: Blog, Operations Analysis, Tools & Techniques Tagged With: key performance indicators, process control, process noise, six sigma, statistical process control

The Five “Whys?”

29 September, 2011 by James Lawther 5 Comments

Five Whys?

I have an eight year old daughter, she is verging on perfect (well I am her Dad).  Unfortunately there are a number of bits where she is not so verging on perfect.  One of those is her constant questions, why why why why why?.  As the saying goes “It does my head in”. This is […]

Filed Under: Blog, Operations Analysis, Tools & Techniques Tagged With: continuous improvement, root cause analysis

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