Authenticity Where do you work? In a call centre? Or a call centre? Who do you serve? Customers? Or customers? Who do you work with? Are you part of a team? Or a team? Are you authentic? Are you faking it? Or are you the real deal? Because if you’re not, you aren’t fooling anybody […]
Blame Culture: More Dangerous Than You’d Think
In January 2001, 18-year-old Wayne Jowett died whilst receiving treatment for Leukaemia at the Queens Medical Centre, in my home city, Nottingham. The chemotherapy consisted of two drugs: Cytosine, a drug that is injected directly into the spinal fluid and Vincristine, a drug that is injected into the patient’s blood. A tragic accident The doctor […]
The Problem With Suggestion Schemes…
I decided we required more “family engagement” at home. We could also have done with some innovation, and my daughters certainly needed a productivity boost so I set up a suggestion scheme. If you would like to try this I have detailed the implementation activity below: DIY suggestion scheme: Designed suggestion form (name, idea, cost […]
“Are We There Yet?”… 5 Leadership Lessons From Your GPS
This is a guest post by Ofra Tessler. I have travelled a fair bit with my family these summer months and have used a few different E-maps, GPS’s, location trackers and gadgets. The traditional GPS with turn-by-turn directions is my least favorite. I went from using it extensively to ditching it completely – in favor […]
Confidence or Competence, Which Came First?
My 9-year-old daughter was in floods of tears. It was a beautiful clear morning, the temperature was rising, she was going to spend the day at Summer School with her friends, nothing to do but lark about and have fun, yet she stood there looking like the proverbial wet weekend. Being the sensitive type I […]
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