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Stranger Danger

16 March, 2014 by James Lawther 6 Comments

Stranger Danger

I play it safe On Thursday I spent all day in my boss’s team meeting.  I am a lucky man, I work with people I like… We see the world the same way We laugh at the same jokes We bitch about the same people (admit it, you do too) We moan about the same problems […]

Filed Under: Blog, Process Improvement Tagged With: beliefs, human nature, innovation, learning

Integrity

9 March, 2014 by James Lawther 7 Comments

two faced

ɪnˈtɛgrɪti/ noun the quality of being honest and having strong moral principles — synonyms: honour, sincerity, right-mindedness the state of being whole and undivided — synonyms: unity, coherence, togetherness, undividedness, togetherness, solidarity Have you ever met somebody who lacks integrity? How do they make you feel? Queasy? Ill at ease? Guarded? Stressed? Lack of integrity, it […]

Filed Under: Blog, Process Improvement Tagged With: integrity, motivation

The Wrong Answer

7 March, 2014 by James Lawther 9 Comments

Wrong Answer

Are your staff stupid? Have you ever asked them to do something so obvious that it simply wasn’t possible to misunderstand?  A nice, easy job.  Something they couldn’t fluff — if they only thought about it for two minutes — yet they still messed it up. Do they ever come back with completely the wrong […]

Filed Under: Blog, Employee Engagement Tagged With: beliefs, innovation, learning

What Can You Learn From a Murderer?

2 March, 2014 by James Lawther 6 Comments

Cleudo

I’ve just spent an hour playing Cluedo with my children (it felt much longer). Admit it, you’ve played it, the detective game.  The idea is to work out who committed a murder, where they did it and how. I think it was Miss Scarlet in the Hall with the Lead Pipe I think it was […]

Filed Under: Blog, Operations Analysis Tagged With: learning, test and learn, W. Edwards Deming

What are You Working On?

28 February, 2014 by James Lawther 5 Comments

pride in the job

What are you working on right now? What is occupying your time? Is it revolutionary? Will it set you head and shoulders above your competition? Is it new, innovative, exciting and exhilarating? Is it brilliant? Does it matter? What are you working on that makes you proud? Something or nothing? If the answer is nothing… Why […]

Filed Under: Blog, Employee Engagement Tagged With: bitching and moaning, motivation, pride in the job

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