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The Problem With Education

7 June, 2015 by James Lawther 3 Comments

F for Fail

What was your time at school like? The Organisational Development Consultant Peter Block gives a rather disarming view of his own experience: When I went to school we competed. When I got my “B” I needed somebody to get a “D” or an “F” or I was in trouble. If I had any integrity — which I don’t […]

Filed Under: Blog, Employee Engagement Tagged With: employee performance measures, performance management, video

How to Listen

1 June, 2015 by James Lawther 13 Comments

I was once a bright young thing Don’t laugh, we are talking 20 make that 25 years ago I was a management trainee for a FTSE 100 company I had a First Class Degree And I was MBA educated The world was my oyster I thought I could conquer everything, I was going to be the next […]

Filed Under: Blog, Employee Engagement Tagged With: communication, ignorance, leadership, listening

Red is Good Green is Bad

19 May, 2015 by James Lawther 7 Comments

The RAG status We love RAG statuses, Red, Amber, Green: My project is on track :) We are meeting all our SLA’s :) We have some minor resourcing issues :/ Our cost performance is upper quartile :) We manage our businesses with green happy faces.  It gives executives a sense of control. And if performance […]

Filed Under: Blog, Process Improvement, Tools & Techniques Tagged With: blame, fessing up, key performance indicators, performance management, project management

Glory Lasts Forever

9 May, 2015 by James Lawther 7 Comments

I have a problem with motivational speeches I watched “The Replacements” last night.  I can’t urge you strongly enough to avoid it.  The plot went something like this (and I am not spoiling it, the director did that). Shane Falco (Keanu Reeves) flunks it as an Ohio State University quarterback. A national team “The Washington Sentinels” go […]

Filed Under: Blog, Employee Engagement Tagged With: communication, motivation, rhetoric, systems thinking, video

How to Improve (At Just About Anything)

3 May, 2015 by James Lawther 15 Comments

There are two ways to improve: 1. The classic way: Do – make an improvement Do – change a process Do – implement some training Do – install a system When you have been through the 4 do’s keep right on doing. 2. The recommended way: Plan – develop an idea or innovation, work out how […]

Filed Under: Blog, Process Improvement, Tools & Techniques Tagged With: continuous improvement, plan do check act, video, W. Edwards Deming

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