Here is a great quote… Whether you think you can, or you think you can’t – you’re right ~ Henry Ford I’m going to adapt it… Whether you think they’re X, or you think they’re Y – you’re right ~ James Lawther Feel free to tweet that quote, it will do wonders for my ego, though […]
Archives for May 2014
How a Morning Croissant can Improve Your Career
The lucky baker I love holidaying in France. One of my guilty pleasures is the boulangerie or baker’s shop. It is not that I am a pig — though I have been known to knock back more than my fair share of croissants — the thing that I love is the shop itself, the window display, […]
Stupid and Painful
Process improvement is about taking stupid stuff out I might just have said this before… It is not about adding more controls It is not about adding handoffs to specialist groups It is not about adding measures, checks and balances Process improvement is about taking out the stupid stuff. Stupid stuff that gets in the […]