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Tedious but Important

11 April, 2014 by James Lawther 5 Comments

Dog Food

Some jobs are just plain boring In the dim and distant past I was a Development Manager for a frozen food company.  My role was to launch new products, beef-burgers, potato waffles, ready meals, you get the idea. Part of the job was very exciting, but part of it was as dull as dishwater. The […]

Filed Under: Blog, Process Improvement Tagged With: capital investment, defects, efficiency versus effectiveness, innovation, test and learn

What Can You Learn From a Murderer?

2 March, 2014 by James Lawther 6 Comments

Cleudo

I’ve just spent an hour playing Cluedo with my children (it felt much longer). Admit it, you’ve played it, the detective game.  The idea is to work out who committed a murder, where they did it and how. I think it was Miss Scarlet in the Hall with the Lead Pipe I think it was […]

Filed Under: Blog, Operations Analysis Tagged With: learning, test and learn, W. Edwards Deming

McPizza

31 August, 2013 by James Lawther 8 Comments

Imagine you worked for McDonald’s and you had a super new idea for a product, the McPizza.  How would you test it? Option 1: Launch it nationwide Create the recipe Build a supply chain for the ingredients Buy the ovens Train all your staff Develop the marketing Put up the in-store banners Run the adverts […]

Filed Under: Blog, Process Improvement Tagged With: innovation, McDonald's, no substitute for experience, risk assessment, test and learn

How to Ride a Bike

17 August, 2013 by James Lawther 6 Comments

Learning to Ride

My youngest daughter has just turned 5.  She is a big girl now.  For her birthday we gave her a bicycle, it is all pink and sparkly and covered in princesses (you can never have too many pink sparkly princesses).  Last weekend we took her out to ride it then.. My wife and I went […]

Filed Under: Blog, Employee Engagement Tagged With: blame, cycling, test and learn

What do You Believe?

13 April, 2013 by James Lawther 9 Comments

Mermaid

Belief (noun): an acceptance that something is true, usually without proof a strongly held opinion, something accepted as real or true a religious conviction We all have beliefs, things that we hold to be true, it is our way of making sense of the world. Our beliefs are usually based on something we have seen […]

Filed Under: Blog, Operations Analysis Tagged With: beliefs, innovation, stereotype, test and learn

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