Chrysler has been bailed out to the tune of over $7 billion by the US government over the past few years. In efforts to repay the loan it has taken some drastic actions. According to the free press initiatives include taking all the clocks off the walls in their headquarters in Auburn Hills. They estimate […]
Please Don’t Add Any More Process
I was talking to somebody the other day who wanted to “add some process” to what they were doing. The thing is, I don’t think you can add some process. Processes produce things, the fact that things were being produced showed that he already had a process. You can add some checks You can add […]
Pit Stop
The video shows a Formula One pit stop. It fascinated me for a number of reasons. 1. It is very clear what needs to be achieved. 2. Everybody is sure what their role is and well trained. 3. The people who are there are the people who need to be there. Nobody else is milling […]
Jumping to Conclusions
Today there was a news article about the Student Loans Company. If you remember there was a scandal last year when they failed to get students their loans before the start of the academic year. The National Audit Office has stated that they believe there is a “substantial” risk of delays again this year. The […]
I Hate Problem Solvers
Three true stories: 1. A senior IT executive for a bank has an office in Manchester but works regularly in the London head office. Whenever he visits London he spends 15 minutes cooling his heels in reception because he can’t get security clearance to enter the building (despite the fact he has his own desk […]