Management is about clarity But clarity is a rare gift… Most of us like to be more strategic in our communication… We love to look serious and feel clever… Nobody likes to sound simple We must penetrate the customer base vertically and horizontally If we reallocate our assets we can achieve synergy and benefit from […]
Are You Too Clever for Your Own Good?
I travel a lot with work. It is not glamorous. I’d love tell you that when I said I was in K.L. I meant Kuala Lumpur, but unfortunately it is far more likely to be Kings Lynn (for those of you who are not from the UK, Kings Lynn is sometimes, albeit unkindly, referred to […]
The Beauty of Low Tech
This is a guest post I had my eyes tested at Specsavers a couple of weeks ago: First I tried their website, it told me that if I wanted an appointment in the next 48 hours I would need to contact the store. Then I rang the store and they told me that they didn’t […]
Lessons From Sherlock Holmes About Management Information
In Arthur Conan Doyle’s novel “A Study in Scarlet” Dr. Watson is amazed to discover that Sherlock Holmes doesn’t appreciate that the Earth spins around the Sun. How could a man of such insight and intelligence be so, well, stupid? When challenged, Sherlock utters the immortal line: “What the deuce is it to me? … […]
What can Apple, Google and Amazon Teach You About Simplicity?
There is a very big difference between simple and simplistic Google have a single box on their home screen. Type something in it and you can access the world. Simple to use, but far from simplistic The iPhone has one button on the bottom and a screen that you navigate by touch. Simple to use, […]