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The 5 Sins of Management

26 August, 2014 by James Lawther 2 Comments

Deadly diseases In 1982 W. Edwards Deming wrote about the 5 deadly diseases that inflict most organisations: Lack of constancy of purpose Emphasis on short-term profits Evaluation of performance Mobility of management Running a company on visible figures alone Are we still infected? 30 years on have we found a cure?  Have a look at the slide […]

Filed Under: Blog, Process Improvement Tagged With: data is not information, employee performance measures, key performance indicators, management style, performance management, purpose, SlideShare, W. Edwards Deming

Teamwork

20 July, 2014 by James Lawther 4 Comments

Teamwork

It is easy to set up a team… You take a bunch of people, put them in a room, give them a simple task and tell them to crack on with it. Setting up a team is easy. But teamwork is a different matter Teamwork needs: An understanding of strengths An admission of weaknesses Openness […]

Filed Under: Blog, Employee Engagement Tagged With: clarity, human nature, purpose, teamwork, trust

Altruism

13 July, 2014 by James Lawther 6 Comments

altruism

I have been on a self-help course My boss insisted on it… It was really very good, lots of interesting insights, most of it you know already: If you eat a full fried breakfast expect to feel sluggish all morning Exercise gives you energy Spending more than you earn will leave you broke Sometimes having […]

Filed Under: Blog, Employee Engagement Tagged With: altruism, focus, mission statement, purpose

How to be a Better Manager

4 July, 2014 by James Lawther 4 Comments

Bad Management

I’ve been on a management course I was told that there are only 4 things you need to worry about if you want to be a good manager: Provide a clear direction.  Ensure everybody knows where they are supposed to be going. Give people space.  Stand back and let them go in the direction you […]

Filed Under: Blog, Employee Engagement Tagged With: do as I say, employee recognition, leadership, management style, purpose

Where are you Going? Will you get There?

18 May, 2014 by James Lawther 3 Comments

The greatest show in the world The Cirque du Soleil is arguably the greatest circus in the world. The reviews are outstanding: So scarily brave that I wanted to watch through my fingers ~ The Independent The abstract eroticism of this act alone is worth the price of admission ~ The Express Inhuman perfection ~ The Guardian […]

Filed Under: Blog, Process Improvement Tagged With: momentum, purpose, service design, strategy, video

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