The Squawk Point

Organisational Mechanics

  • Home
  • Blog
    • People
    • Data
    • Process
    • Wild Cards
    • Index
  • Podcast
  • Book

Management: Can You Have Too Much of a Good Thing?

10 November, 2013 by James Lawther 14 Comments

class room size

Good management is a good thing and organisations have a shortage of “talent”.  Having more and better managers is critical to success. So you should put all your effort into hiring and developing breadth and depth of leadership. Really, is more always more? In his book David and Goliath Malcolm Gladwell discusses school class sizes. Conventional […]

Filed Under: Blog, Employee Engagement Tagged With: beliefs, management style, organisation, silo management, spans of control

Bonsai Management

13 October, 2013 by James Lawther 12 Comments

Bonsai Tree

I have started growing bonsai trees.  It is immensely satisfying and the results are beautiful.  It is not too difficult, this is how you do it… Pick a plant species that responds well Carefully trim back its roots and branches Choose a small container to constrain growth Plant in well-drained soil Feed and water regularly […]

Filed Under: Blog, Employee Engagement Tagged With: conformity, empowerment, management style, organisation, performance management

The Simple Restructuring Rule

19 July, 2013 by James Lawther 4 Comments

Shark or Dolphin

There are two big predators in the sea Sharks and Dolphins They came from very different starting points: A shark is a fish A dolphin is a mammal A shark has gills A dolphin has lungs A shark is cold-blooded A dolphin is warm-blooded A shark lays eggs A dolphin has live young Biologically they […]

Filed Under: Blog, Process Improvement Tagged With: continuous improvement, organisation, reorganisation, silo management

How are you Organised?

6 July, 2013 by James Lawther 6 Comments

Management Silos

When you ask for an organisation chart I bet you expect to see something like this: If I gave you an organisation chart that looked a little more like this: What would that tell you about the organisation? Would you like to be an employee? Would you like to be a customer? What does your […]

Filed Under: Blog, Employee Engagement Tagged With: organisation, silo management

Virtual Control

12 August, 2010 by James Lawther Leave a Comment

Eric Whitacre has produced an amazing virtual choir.  You can hear their recording of “Lux Aurumque” on the YouTube video below. Eric has never met or practiced with his choir, it contains more than 185 singers from 12 countries. He simply asked them all to download his sheet music and a video of him conducting, […]

Filed Under: Blog, Process Improvement Tagged With: best practice, empowerment, error proofing, organisation, process control, purpose, teamwork, training, trust, video

  • « Previous Page
  • 1
  • 2
  • 3
  • Next Page »

Explore

accountability assumptions beliefs best practice blame bureaucracy capability clarity command and control communication complexity continuous improvement cost saving culture customer focus data is not information decisions employee performance measures empowerment error proofing fessing up gemba human nature incentives information technology innovation key performance indicators learning management style measurement motivation performance management poor service process control purpose reinforcing behaviour service design silo management systems thinking targets teamwork test and learn trust video waste

Receive Posts by e-Mail

Get the next post delivered straight to your inbox

Creative Commons

This information from The Squawk Point is licensed under a Creative Commons Attribution-ShareAlike 3.0 Unported License.
Creative Commons Licence
Customer Experience Update

Try This:

  • Fish Bone Diagrams – Helpful or Not?

  • 4 Ways to Solve a Problem

  • How to Turn a Supertanker

  • Stopping the Suicidal

Connect

  • E-mail
  • LinkedIn
  • RSS
  • YouTube
  • Cookies
  • Contact Me

Copyright © 2025 · Enterprise Pro on Genesis Framework · WordPress · Log in