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We Don’t Need Another Hero

30 March, 2020 by James Lawther 2 Comments

Strange times The world has turned upside down.  We are staggering from crisis to crisis.  The word unprecedented is no longer unprecedented.  I might just punch the next person who uses it. Our plans unravel, we have no idea what the future holds and we don’t have a scooby how it is going to end. […]

Filed Under: Blog, Employee Engagement Tagged With: culture, empowerment, listening, management style

The Blind Men and the Elephant

3 March, 2020 by James Lawther 2 Comments

The art of listening There is a tale that originated somewhere in the Indian subcontinent about six blind men and an elephant.  My favourite version of the story is a poem written in the mid 19th Century The blind men and the elephant It was six men of IndostanTo learning much inclined,Who went to see […]

Filed Under: Blog, Operations Analysis Tagged With: communication, human nature, listening

Stating the Blindingly Obvious

7 August, 2019 by James Lawther Leave a Comment

High Performing Teams If there’s a subject that will get the good people in H.R. excited it is high performing teams.  They are the holy grail of human resource management.  Everybody wants a high performing team. Conventional wisdom tells you to get the “best-of-breed”. Find the most capable sales men, ops guys, marketeers and technical wizards and […]

Filed Under: Blog, Employee Engagement Tagged With: communication, culture, listening, office productivity, organisation, performance management, research, SMART goals, systems thinking, teamwork

Walk in My Shoes

17 September, 2018 by James Lawther 2 Comments

In Head Office They think that the people on the shop floor: Can’t see the strategic imperatives Don’t understand the business priorities Don’t use the newly developed tools Aren’t prepared to “own” the running of initiatives Don’t respond to training Are resistant to change Don’t care about performance On the Shop Floor They think that the […]

Filed Under: Blog, Operations Analysis Tagged With: gemba, insight, listening, management by wandering around

The Alpha Male Paradox

20 March, 2018 by James Lawther 2 Comments

Alpha Male

It isn’t really me I’m not what you would call an alpha male, truth be told I’d struggle to qualify as a beta male.  I will never scare anybody into submission.  I’m your average middle management wimp. But I have an alpha male hero My hero is Frank Shamrock. If you have not heard of […]

Filed Under: Blog, Employee Engagement Tagged With: command and control, learning, listening, management style, rhetoric

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