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A Bad Attitude

5 April, 2015 by James Lawther 4 Comments

Bad Attitude

It happens… Some times it all goes a bit Pete Tong. (An explanation for any American readers).  Things don’t go according to plan: Your deliveries are too slow Your operation costs too much Your customer service is too…  Well it is rubbish. How do you respond?  There are two ways: When it goes belly up there are two […]

Filed Under: Blog, Employee Engagement Tagged With: blame, empowerment, problem solving, teamwork

A Management Fable

21 February, 2015 by James Lawther 5 Comments

Frank and the Spanner In the Midlands there is a factory.  They make bits, which fit into other bits, which eventually find their way into washing machines and lawn mowers. It is a grimy old factory that bumps along the bottom of the industrial supply chain, just about making enough money to keep its doors […]

Filed Under: Blog, Employee Engagement Tagged With: empowerment, listening, pride in the job

Free Gym Membership Anyone?

11 November, 2014 by James Lawther 5 Comments

gym membership

Morale is low… It is a big problem, staff turnover is high, skills and expertise are walking out of the door at an alarming rate and my business is heading for a melt-down. Two solutions have been put forward: Solution 1. 1. Review the benefits package, make it more competitive. Do some job matching and pay over […]

Filed Under: Blog, Employee Engagement Tagged With: empowerment, incentives, pride in the job, tools to do the job

Do You Have to Control Everything?

31 March, 2014 by James Lawther 7 Comments

Command and Control

If there is one thing that upsets me… Really upsets me it is being controlled.  Being told where I have to be, when I have to be there, what I need to do, which meeting I need to go to… I hate being controlled. Of course it cuts both ways.  If I am hell-bent on […]

Filed Under: Blog, Employee Engagement Tagged With: beliefs, command and control, do as I say, empowerment, human nature, management style, trust

Who Taught You How to Manage?

9 February, 2014 by James Lawther 10 Comments

Teaching Management

I’ve been to business school After 2 years of studying and a plethora of exams I was awarded an M.B.A.  I learnt about: Operations Marketing Finance Employment Law Book after book after book.  Some of it was fascinating, some of it was tedious but I got the letters after my name and it got me […]

Filed Under: Blog, Employee Engagement Tagged With: do as I say, empowerment, management style

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