An Australian cook book, “The Pasta Bible” has a rather unique ingredient. One recipe calls for “salt and freshly ground black people“. A small proof reading error cost £12,000 in pulped stock. If you regularly send customers letters you will know proof reading is hard, if not impossible. There are three ways to deal with […]
Pit Stop
The video shows a Formula One pit stop. It fascinated me for a number of reasons. 1. It is very clear what needs to be achieved. 2. Everybody is sure what their role is and well trained. 3. The people who are there are the people who need to be there. Nobody else is milling […]
Task and Spend
I read that the average organisation spends 60% of its money on staff. Clearly this varies hugely depending on the industry, but as a statement it is an interesting one. It leads to the conclusion that the way to save money is to cut staff. The problem is, you can’t cut staff without stopping what […]
The Benchmark
A friend of mine makes chicken curry for a living, he makes a lot of it, in fact he makes 2 tonnes of it an hour, he could keep most of Birmingham fed. The problem is that when you make that much curry, invariably you drop some. Last year he threw away well over £1 […]
Don’t Need No Doctor
There was an interesting article on Radio 4 this morning. It stated that NHS spends £2bn a year on patients who visit their GP when they don’t need to. 1 in 5 GP visits fall into this category. The most common reasons are colds, back pain, headaches and indigestion. All of which could be treated […]
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