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Let’s Talk About Me

29 January, 2013 by James Lawther 8 Comments

Selfish Parking

Words are powerful things; they can engage, they can sting, they can excite and they can bore.  The impact words have on people is amazing, even every-day words provoke a gut reaction.  Try these two definitions for size: Self-centred ~ chiefly concerned with one’s own interest Altruistic ~ disregarding one’s own welfare over that of […]

Filed Under: Blog, Employee Engagement Tagged With: communication, credibility, mission statement

Are You Faking It?

2 October, 2012 by James Lawther 3 Comments

fake team

Authenticity Where do you work? In a call centre? Or a call centre? Who do you serve? Customers? Or customers? Who do you work with? Are you part of a team? Or a team? Are you authentic? Are you faking it? Or are you the real deal? Because if you’re not, you aren’t fooling anybody […]

Filed Under: Blog, Employee Engagement Tagged With: authenticity, communication, credibility, management style

The Problem With Suggestion Schemes…

31 August, 2012 by James Lawther 5 Comments

Suggestion Box

I decided we required more “family engagement” at home.  We could also have done with some innovation, and my daughters certainly needed a productivity boost so I set up a suggestion scheme.  If you would like to try this I have detailed the implementation activity below: DIY suggestion scheme: Designed suggestion form (name, idea, cost […]

Filed Under: Blog, Employee Engagement Tagged With: communication, continuous improvement, listening, suggestion schemes

“Are We There Yet?”… 5 Leadership Lessons From Your GPS

8 August, 2012 by Ofra Tessler 3 Comments

GPS Lost

This is a guest post by Ofra Tessler. I have travelled a fair bit with my family these summer months and have used a few different E-maps, GPS’s, location trackers and gadgets. The traditional GPS with turn-by-turn directions is my least favorite.  I went from using it extensively to ditching it completely – in favor […]

Filed Under: Blog, Employee Engagement Tagged With: communication, project management

15 Things You Should Never Say in a Meeting

16 June, 2012 by Bernie Smith 4 Comments

Tongue Tied Management Speak

I sat in a management meeting the other day. In 3 minutes flat one person came out with all of these phrases… Massive logistical challenges Validated value chain split Delineated RACI Dynamic discussion Controllership  (Search me) Parallel conversation Standardised view Strategic road-map Take it forward There wasn’t room for that discussion Validated hands on time  […]

Filed Under: Blog, Wild Cards Tagged With: clarity, communication

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