The Squawk Point

Organisational Mechanics

  • Home
  • Blog
    • People
    • Data
    • Process
    • Wild Cards
    • Index
  • Podcast
  • Book

Leadership Brand

20 August, 2010 by James Lawther 1 Comment

The latest HR insight from the US.  Have you developed your leadership brand? Do you want to give the aura of being “tactically strategic” or “passionately dispassionate“. Have you tested it with your colleagues and gained feedback? Are you committed to making this part of your “personal growth plan”? Is this rubbish? I suppose it […]

Filed Under: Blog, Employee Engagement Tagged With: communication, empowerment, marketing, trust, video

Death by PowerPoint

12 August, 2010 by James Lawther Leave a Comment

Death by power point may be a real phenomenon; according to General James N. Mattis of the Marine Core, “PowerPoint makes us stupid“. General H.R. McMaster believes “It’s dangerous because it gives the illusion of understanding and the illusion of control“. How about a return to the typed memo’s of the 1990’s?  They had to […]

Filed Under: Blog, Employee Engagement Tagged With: best practice, communication

Don’t Believe Everything You Read in the Newspaper

12 August, 2010 by James Lawther 3 Comments

Statistics are wonderful things.  I found this old advertisement.  I saw it and wondered who would fall for it.  Then the penny dropped, lots of people, otherwise they wouldn’t be banned for being misleading. Which then got me wondering, when was the last time I was misled by statistics?  Not so long ago. How about […]

Filed Under: Blog, Operations Analysis Tagged With: assumptions, communication, measurement, statistics

Point Scoring or Progress?

12 August, 2010 by James Lawther Leave a Comment

The ecological disaster in the Gulf of Mexico continues. President Obama has repeatedly lashed out at BP.  He is looking for “some ass to kick.“ Not to be outdone on the PR stakes, BP Chief Executive Tony Hayward has spent $50 million on advertising, telling the US how he will “make this right.” Given all […]

Filed Under: Blog, Employee Engagement Tagged With: communication, motivation, video

I Love to Bitch

12 June, 2010 by James Lawther Leave a Comment

Some people drive me nuts. They have their own agendas. They don’t see common sense. They are thinking short-term. They don’t see the bigger picture. They just want to look good in front of their boss. I on the other hand am perfect. I am told I should: – Try to understand their agenda – […]

Filed Under: Blog, Employee Engagement Tagged With: assumptions, bitching and moaning, communication, learning

  • « Previous Page
  • 1
  • …
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • Next Page »

Explore

accountability assumptions beliefs best practice blame bureaucracy capability clarity command and control communication complexity continuous improvement cost saving culture customer focus data is not information decisions employee performance measures empowerment error proofing fessing up gemba human nature incentives information technology innovation key performance indicators learning management style measurement motivation performance management poor service process control purpose reinforcing behaviour service design silo management systems thinking targets teamwork test and learn trust video waste

Receive Posts by e-Mail

Get the next post delivered straight to your inbox

Creative Commons

This information from The Squawk Point is licensed under a Creative Commons Attribution-ShareAlike 3.0 Unported License.
Creative Commons Licence
Customer Experience Update

Try This:

  • Circles of Influence: Do You Want Your Team Flexing Their’s?

  • Should You Punish Mistakes?

  • Fish Bone Diagrams – Helpful or Not?

  • Solutioneering

Connect

  • E-mail
  • LinkedIn
  • RSS
  • YouTube
  • Cookies
  • Contact Me

Copyright © 2025 · Enterprise Pro on Genesis Framework · WordPress · Log in