The Squawk Point

Organisational Mechanics

  • Home
  • Blog
    • People
    • Data
    • Process
    • Wild Cards
    • Index
  • Podcast
  • Book

Dangerous Steps and Statistical Process Control

19 November, 2011 by James Lawther 4 Comments

six sigma normal distribution curve

I wrote about process noise and variation, about the way random noise in a system can make it look as if results have changed, when the truth is that the system hasn’t altered at all. This is all very clever, it is interesting to know that the system hasn’t changed but it doesn’t answer the […]

Filed Under: Blog, Operations Analysis, Tools & Techniques Tagged With: process control, process noise, six sigma, statistical process control

The Office Tour

8 November, 2011 by James Lawther 2 Comments

Office Tour

Whenever I visit somewhere new I am always given a tour of the offices.  I am not entirely sure why.  I have been in offices in Manchester, London, Glasgow and Swansea and they all look the same. More to the point I have been to Bangalore, Washington, Rotterdam and Sydney and to be honest they […]

Filed Under: Blog, Employee Engagement, Tools & Techniques Tagged With: key performance indicators, manufacturing, office productivity, visual management

Stating the Bleeding Obvious

28 October, 2011 by James Lawther Leave a Comment

The diagram below shows a cross training chart. It is a nice simple representation of who has been trained to do what.  If the circle is empty the person has been trained, if it is full then they have also shown they are competent or passed a test.  The idea is you print out a […]

Filed Under: Blog, Process Improvement, Tools & Techniques Tagged With: training, visual management

Visual Analysis – It Would be a Crime not to Try

25 October, 2011 by James Lawther 1 Comment

Here is an interesting link for you (unless you are American in which case try here).  It is a crime map of the UK, it shows you where crime occurs, have a good look, where is it safer to live?  Nottingham or Padstow?  The answer is fairly obvious, in-fact a one eyed drug dealer in […]

Filed Under: Blog, Operations Analysis, Tools & Techniques Tagged With: clarity, monitoring, root cause analysis, visual management

I’d Rather Gnaw my own Leg Off

10 October, 2011 by James Lawther 6 Comments

Effective Meetings

I have just sat through the most boring, least effective meeting of my life.  If I could have gnawed my own leg off to escape it I would have gladly done so. Unfortunately that wasn’t an option, it was interminable: It wasn’t clear what we were there for: was it to update us? Was it so we made […]

Filed Under: Blog, Employee Engagement, Tools & Techniques Tagged With: communication, effective meetings, purpose

  • « Previous Page
  • 1
  • …
  • 14
  • 15
  • 16
  • 17
  • 18
  • …
  • 20
  • Next Page »

Explore

accountability assumptions beliefs best practice blame bureaucracy capability clarity command and control communication complexity continuous improvement cost saving culture customer focus data is not information decisions employee performance measures empowerment error proofing fessing up gemba human nature incentives information technology innovation key performance indicators learning management style measurement motivation performance management poor service process control purpose reinforcing behaviour service design silo management systems thinking targets teamwork test and learn trust video waste

Receive Posts by e-Mail

Get the next post delivered straight to your inbox

Creative Commons

This information from The Squawk Point is licensed under a Creative Commons Attribution-ShareAlike 3.0 Unported License.
Creative Commons Licence
Customer Experience Update

Try This:

  • How Netflix Reinvented H.R.
  • The Pirate School of Management
  • To Be or To Do
  • What can 19th Century Cholera Teach us about 6 Sigma?

Connect

  • E-mail
  • LinkedIn
  • RSS
  • YouTube
  • Cookies
  • Contact Me

Copyright © 2026 · Enterprise Pro on Genesis Framework · WordPress · Log in