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Bias

12 May, 2010 by James Lawther Leave a Comment

I have just read a blog post about the claimed link between autism and the MMR programme.   It is a fascinating read.  Despite the numerous surveys that have been undertaken to prove that there is no statistical basis for the claims, the writer still persists.  I guess that no amount of facts or data will […]

Filed Under: Blog, Employee Engagement Tagged With: assumptions, constraints, dogmatism, learning, reinforcing behaviour, video

Getting Away with Murder

12 May, 2010 by James Lawther Leave a Comment

Chinese Police

A Chinese man, Zhao Zuohai, who was sentenced to death and spent 11 years behind bars for murder has been acquitted and given £65,000 compensation. In 1999 a neighbour he had fought with disappeared and a headless body was found.  Police assumed that the body was the neighbour’s and, under pressure to find the murderer, […]

Filed Under: Blog, Employee Engagement Tagged With: assumptions, targets, Zhao Zuohai

Bad Behaviour

12 May, 2010 by James Lawther Leave a Comment

I read an interesting posting by Seth Godin.  To quote him: “Bad behaviour and irrational decisions are almost always caused by fear. If you want to change the behaviour, address the fear.” The other week I spent some time with a business that runs a team of field service engineers.  The guys who turn up […]

Filed Under: Blog, Employee Engagement Tagged With: measurement, poor service, reinforcing behaviour

God Save the President

12 May, 2010 by James Lawther Leave a Comment

President Obama launched the SAVE award last year.  The (nothing new) principle is that US government employees suggest ideas to save money.  The first winner of the award was Nancy Fichtner whose idea for reusing medical supplies is expected to save $2 million p.a. So far President Obama has received nearly 40,000 ideas. This is […]

Filed Under: Blog, Employee Engagement Tagged With: bureaucracy, continuous improvement, cost saving, government, reinforcing behaviour, suggestion schemes, video

Jargon du Jour

12 April, 2010 by James Lawther 2 Comments

I love management jargon.  I found this today and believe me, you need one: “an oobeya room” An oobeya room is a large room specifically set up to run a project from.  As you enter the room it contains: 1.  The objective 2.  A representation of the expected output (a graphic or model so everybody […]

Filed Under: Blog, Employee Engagement Tagged With: clarity, communication, jargon, oobeya room

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