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Global Warming? Pah!

20 January, 2010 by James Lawther Leave a Comment

I am sitting in my office, slowly turning blue, looking at a good 4 inches of snow.  I thought it was supposed to be getting warmer, the ice caps should be melting and half of East Anglia is going to be under water, yet here I am slowly freezing to death.  Clearly the scientists are […]

Filed Under: Blog, Operations Analysis Tagged With: data presentation, global warming, point measure, process control

Are You Worth £150k?

19 January, 2010 by James Lawther Leave a Comment

A very interesting article today about how the government plans to cap the salaries of top earners.  The BBC was called out as a particular problem.  Apparently everybody with a salary of more than £150,000 who works in the Public Sector will have to explain to the government why they are worth so much.  In […]

Filed Under: Blog, Employee Engagement Tagged With: bureaucracy, political intervention, salaries, tampering, trust

No Way In

18 January, 2010 by James Lawther Leave a Comment

I found this picture on the “learning about lean” blog.  It made me smile. This is an obvious case of mixed messages, but it isn’t just a problem for sign posts.  Have you ever come across the same issue when you are filling in a form and wondered what on earth you are supposed to […]

Filed Under: Blog, Operations Analysis, Process Improvement Tagged With: error proofing, road sign

What Can You See?

17 January, 2010 by James Lawther Leave a Comment

The manufacturing guys have a neat trick It is called an “Ohno circle”.  They paint them on the floor at different points in factories and then the team leader stands in the circle with a clip board for 30 minutes, writing down everything that he can see that doesn’t work.  He or she then spends […]

Filed Under: Blog, Employee Engagement, Operations Analysis Tagged With: back to the floor, continuous improvement, gemba, manufacturing, ohno circle

Engage Your Staff

15 January, 2010 by James Lawther Leave a Comment

Keeping your employees engaged is a huge challenge. In fact some regard it as the biggest management challenge of all.  There is lots of debate and theories abound: “pay more”, “flexible working”, “listen to your employees”, “engagement circles”.  The list goes on. My favourite theory is that of Patrick Lencioni who has written a super […]

Filed Under: Blog, Employee Engagement Tagged With: anonymity, irrelevance, monitoring, purpose

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