Speed will gain you competitive advantage Speed in business is gained by making decisions quickly Decisions are delayed because we need information to inform those decisions So anything that can give us numbers quickly is a source of competitive advantage Being able to do a quick estimate is a very valuable thing So how do […]
Forced Fun: Is it Working Yet?
You must have fun! I worked for an organisation that believed in having fun at work. If you were having fun you were happy and if you were happy you were engaged and if you were engaged you were productive (or so the logic went). To make sure we were all having fun we had […]
What Can You Learn from Your New Year’s Resolutions?
The biggest obstacle… To any new improvement programme is the phrase “Been there done that” Been there done Lean Been there done Voice of the Customer Been there done 6 Sigma Been there done Work Out Been there done Business Process Management Been there done Complexity Reduction Self delusion If I told you that I had Been there done going to […]
The Great Christmas Scam
It is all a nasty little trick, don’t believe a word of it. It goes something like this: When I was little, I was told that on the evening of the 24th December Father Christmas leaves his home (near the North Pole) with his trusty flight of reindeer and whizzes around the world, climbing up and […]
Swiss Cheese: It’s Bad for Your Health
Things go wrong: People sleep in Training isn’t acted on Doors get left open Staff members resent each other Taps get stuck open People put boxes on the wrong pile Shit, as they say, happens. Normally “things gone wrong” are just an irritant, a minor expense, nothing to get too worried about. Sometimes however, it […]
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