For a while I worked for a company that had a stupid process Every year we would undertake a “forced distribution” exercise. We would hold a beauty parade for our employees, line them up from most capable to least capable and then give the bottom 10% the sack Each November we went through hours and […]
How to Benchmark
Benchmarking is a beguiling idea. You look at how your competitors do things, work out what is the best practice and then implement it. Benchmarking should create real competitive advantage. A fabulous concept, what’s not to like? So how do you benchmark? As with all things in life, there is an easy way and a […]
Are Your Project Managers Killing all the Canaries?
Managing projects is a little like keeping canaries: One canary will flutter about quite happily in a cage Add a second canary and they will sing to each other If you have a nice big cage you may well be able to keep 5, 6, 7 or 8 canaries There is a limit though. Try […]
Customers Despise Centres of Excellence
Imagine you make pizzas for a living You are the master baker You have an army of under bakers at your disposal. They run the best fleet of pizza ovens in the country, no sooner are they given an uncooked pizza than it is baked to perfection. You run a pizza baking “centre of excellence” […]
The Easiest Way to Lose all Momentum
We all juggle time We make an art of getting every second’s worth of value out of every quarter of an hour. We employ secretaries and personal assistants to schedule our work (and they are busy people) If you have a diary that looks like a deranged zebra you will know exactly what I mean […]
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