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Star Chamber

12 June, 2010 by James Lawther 1 Comment

Star Chamber

George Osborne is to create a “Star Chamber” as part of his attempts to cut government spending.  It will be a committee of senior civil servants and politicians.  Ministers are invited to present their budgets to them for discussion. If a minister gains the Star Chamber’s approval he can join the committee to “discuss” other […]

Filed Under: Blog, Employee Engagement Tagged With: bureaucracy, compliance, cost saving, decisions, empowerment, government

Stop

12 June, 2010 by James Lawther Leave a Comment

Sometimes clear and simple is best. Watch the video, you will see what I mean. Photo by Nadine Shaabana on Unsplash

Filed Under: Blog, Process Improvement Tagged With: best practice, clarity, communication, road sign, video

Do You Tell Your Staff How or Ask Them Why?

12 June, 2010 by James Lawther Leave a Comment

FAVI is a French company that casts components for customers like Fiat and VW, a very successful company. One of the reasons why they are successful is the attitude of their CEO Jean-Francois Zobrist.  He has a simple categorisation of organisations.  They are either “Comment” or “Pourquoi”. Comment (How) organisations tell their employees how to […]

Filed Under: Blog, Employee Engagement Tagged With: compliance, empowerment, innovation, motivation, organisation, video

When Apple Got It Wrong

12 June, 2010 by James Lawther Leave a Comment

Apple are widely regarded as the kings of innovation.  Whatever they touch turns to gold: The iPhone The iPod iTunes The Apple Store The App Exchange The list goes on and on, the iPad may well be next. Which got me wondering, have Apple ever had a failure?  Have you heard of: Apple TV, a […]

Filed Under: Blog, Process Improvement Tagged With: Apple, innovation, test and learn, video

Shushhh – Are You Scared of Your Boss

12 June, 2010 by James Lawther 1 Comment

A friend of mine works for a large bank.  They are busy implementing a system replacement.  It is big, £6 million a month big. He was at a “Go / No Go” meeting last month.  They had a score card and scored their performance:1.  Accounts didn’t balance2.  Fraud risks were present3.  Management Information wasn’t available4.  […]

Filed Under: Blog, Employee Engagement Tagged With: decisions, fessing up

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