Your brain is finite. Your brain is roughly the same size, shape and weight as a cauliflower. There the similarities end. Your brain is — I hope — physiologically more sophisticated than your average brassica. Some people’s brains, like cauliflowers, are bigger and better developed than others. But everybody’s brain, no mater how big or […]
Corporate Infighting
The battle On any day in any corporation, you will see barbed e-mails, poisonous meetings, water fountain backstabbings and all-out turf wars. This is common or garden corporate infighting and nothing to write home about, though it may cause some gossip in the pub. Organisations are chock-full of infighting: Usually, the conflict simmers below the […]
Does All That “Structure” Help?
Organisations are complicated They have: Customer requirements Partner requirements Legal requirements Compliance requirements Legacy systems Specialist teams Obsolete databases Competitive pressure Profitability problems And all those competing priorities are in conflict with each other. How do we manage complexity? By creating process and structure: RACI frameworks Target Operating Models Interim targets Delegated authority levels KPIs Heads […]
A Bad Attitude
It happens… Some times it all goes a bit Pete Tong. (An explanation for any American readers). Things don’t go according to plan: Your deliveries are too slow Your operation costs too much Your customer service is too… Well it is rubbish. How do you respond? There are two ways: When it goes belly up there are two […]
Are Sales Incentives a Good Thing?
Should you incentivise your sales staff? It is widely known that if you want to drive sales you need to incentivise your staff. Sales men are a mercenary lot and they only respond to cash. Paying out large sales incentives is the default option. Yet a few companies that don’t believe in individual incentives. Instead, they […]
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