There is lots of talk about systems thinking. The talk sounds a little like this: Organisations are a system of connected parts It is the connections in the system that dictate performance If we improve the system we can improve performance It is a fascinating conversation — no really it is. But there is a […]
How to Sink a Ship
Come at once. We have struck a berg. It’s a CQD, old man You have heard this story On the 15th April 1912 the Titanic sank on her maiden voyage from Southampton to New York. Whilst steaming at high-speed through an area of pack ice she hit an iceberg and broke in two. Over fifteen […]
The Simple and Ineffective way to Improve Performance
There is a line of thought that there are three types of target: 1. Fact of life targets If you don’t meet these targets you simply don’t qualify: To be a world-class 100 meter sprinter you have to run sub 10 seconds If you want to stay in business you have to sell enough to […]
Is Your Boss Really That Stupid?
For the past 40 years my mother has been on a diet. She has a weekly ritual. Every Thursday morning she gets up, visits the bathroom and then, before she has had her customary cup of tea, she weighs herself. Why does she do this? Because she knows full well that she is at her […]
Are You Cruel to Your Children?
I tore into my 10 year-old-daughter yesterday. It wasn’t a half-baked telling off. It was a full on balling out. I was so angry, I must have screamed at her for 10 minutes. The poor little mite was in floods of tears by the time I finished. She sobbed for half an hour. Why was I […]
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