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Do You Want Engaged Employees or Honest Ones?

30 June, 2011 by James Lawther 1 Comment

Engaging Strategy

Employee engagement is everything.  If your employees engage with your strategy they will work hard, go the extra mile, look after your customers, come into work when they are sick and at weekends… and generally push your strategy forward at pace. Employee engagement, you want it, right?  You want them to just get behind what […]

Filed Under: Blog, Employee Engagement Tagged With: communication, customer focus, fessing up, reinforcing behaviour, strategy, trust

Management Targets Result in the World’s Largest Stag Party

30 April, 2011 by James Lawther 1 Comment

Impact of One Child Policy

The target Since 1978 China has had a One Child Policy.  The aim of the policy is to reduce population growth in the country.  The theory is that this will curtail demand for natural resources and so enable economic development.  Adherence to the target is managed by stringent financial penalties for those parents who’d like […]

Filed Under: Blog, Operations Analysis Tagged With: compliance, reinforcing behaviour, silo management, tampering, targets

Can I Spit Yet?

12 June, 2010 by James Lawther Leave a Comment

I bought an electric toothbrush. It is great, it brushes your teeth perfectly, but best of all, after 2 minutes it stops, so you know you have done just enough.  When my daughter uses it she doesn’t keep asking me if she can spit yet. This sounds like a small thing, but if everything was […]

Filed Under: Blog, Process Improvement Tagged With: best practice, error proofing, process control, reinforcing behaviour, video

Mr Motivator

12 May, 2010 by James Lawther Leave a Comment

We all know about the carrot and stick, but do they work? Embedded below is a fascinating talk by Dan Pink at the the Royal Society for the encouragement of Arts, Manufactures and Commerce (RSA). Apparently the solution is to work on your “transcendent purpose”. Well worth a ten minute ponder.

Filed Under: Blog, Employee Engagement Tagged With: Daniel Pink, learning, motivation, purpose, reinforcing behaviour, video

Bias

12 May, 2010 by James Lawther Leave a Comment

I have just read a blog post about the claimed link between autism and the MMR programme.   It is a fascinating read.  Despite the numerous surveys that have been undertaken to prove that there is no statistical basis for the claims, the writer still persists.  I guess that no amount of facts or data will […]

Filed Under: Blog, Employee Engagement Tagged With: assumptions, constraints, dogmatism, learning, reinforcing behaviour, video

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