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Can You Make the Right Decisions?

11 June, 2013 by James Lawther 4 Comments

Emergency Room

Decision-making is hard. So hard that we pay people handsomely to be professional decision makers: Doctors Underwriters Bank Managers Tax Inspectors All of them make their living by taking complex ill-defined situations and making decisions. Unfortunately they don’t always decide the same way If you put two professional decision makers in a room at the […]

Filed Under: Blog, Operations Analysis Tagged With: automation, decisions, error proofing, information technology, logic tree, medicine, pareto principle, problem solving

The Problem with Problem Statements

7 July, 2012 by James Lawther 5 Comments

Bit of a Problem

Things I wish I had said: The secret to success is to get your arms around a problem and knock it off ~ Anon Worse than not saying it myself is the fact that I don’t entirely know who did say it, but we shouldn’t dwell on my failings. On a more positive note, quotes […]

Filed Under: Blog, Operations Analysis Tagged With: clarity, problem solving

Why Stereotyping Makes Issues Look Like a Wolves

15 March, 2012 by James Lawther 3 Comments

Stereotype

Your brain is amazing It has a rekmabrale kanck of tainkg in ltos of infotmraion, sitfing it and cnretaig mennaig from it.  It deos this by mtahcing pttaerns, lokoing for comnomality with tnihgs that it has seen in the psat, and tehn finlig taht infotmarion away.  That is why you are albe to mkae ssene […]

Filed Under: Blog, Operations Analysis Tagged With: innovation, problem solving, stereotype

How to Use Logic Trees and The Power of Leverage

28 February, 2012 by James Lawther Leave a Comment

Logic Tree

The long list Whatever you do for a living there are lots of ways you could improve things.  If you were to sit down with a pen and paper for five minutes and start to write a list I have no doubt that it would be a long list, a long, long list. Getting to […]

Filed Under: Blog, Operations Analysis, Tools & Techniques Tagged With: logic tree, problem solving, six sigma

How to Build a Better Mouse Trap

7 February, 2012 by James Lawther 3 Comments

Imagine the situation.  You run a pizza store and you are losing money.  Your raw material costs are far more than they should be.  You jump to the most obvious conclusion: Somebody must be stealing the cheese.  (Either that or you have king sized mice wondering about). After spending a lot of money on an […]

Filed Under: Blog, Operations Analysis, Tools & Techniques Tagged With: fast food, problem solving, proportionality

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