If you were given a target and then had your bonus (or job security) tied to it what would you do? Sort out your processes so that it was possible to meet the target? What if it wasn’t within your control to meet the target? Would you cheat? How much effort would you expend fudging […]
Don’t Trust Your Customers
A supermarket in Poole refused to sell a woman a bottle of wine because her son was with her. Checkout staff at the Co-op, told the furious mother that she might be buying it for her 12 year old son. Better still, when challenged a spokeswoman for Co-op said: “The Co-op group stands by this […]
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