The Squawk Point

Organisational Mechanics

  • Home
  • Blog
    • People
    • Data
    • Process
    • Wild Cards
    • Index
  • Podcast
  • Book

Altruism

13 July, 2014 by James Lawther 6 Comments

altruism

I have been on a self-help course My boss insisted on it… It was really very good, lots of interesting insights, most of it you know already: If you eat a full fried breakfast expect to feel sluggish all morning Exercise gives you energy Spending more than you earn will leave you broke Sometimes having […]

Filed Under: Blog, Employee Engagement Tagged With: altruism, focus, mission statement, purpose

Let’s Talk About Me

29 January, 2013 by James Lawther 8 Comments

Selfish Parking

Words are powerful things; they can engage, they can sting, they can excite and they can bore.  The impact words have on people is amazing, even every-day words provoke a gut reaction.  Try these two definitions for size: Self-centred ~ chiefly concerned with one’s own interest Altruistic ~ disregarding one’s own welfare over that of […]

Filed Under: Blog, Employee Engagement Tagged With: communication, credibility, mission statement

Why do Mission Statements Matter?

22 May, 2012 by James Lawther 7 Comments

Word Smithing

Yesterday I was writing mission statements.  It wasn’t easy.  We ended up with something that was designed by a committee, stuffed full of adverbs and instantly forgettable.  Very frustrating A good mission statement makes a difference, it tells people what you stand for, what your purpose is.  It is something to engage with.  Read these, […]

Filed Under: Blog, Employee Engagement, Tools & Techniques Tagged With: mission statement, mixed messages, purpose

Have You Defined Your Mission?

2 September, 2010 by James Lawther Leave a Comment

Nasa Space Mission

I’ve been on a course about mission statements.  Which got me wondering… does it matter? Well here are a couple of corporate mission statements for you.  Where would you rather work? Dean Foods Corporation: “The Company’s primary objective is to maximize long-term stockholder value, while adhering to the laws of the jurisdictions in which it […]

Filed Under: Blog, Employee Engagement, Tools & Techniques Tagged With: clarity, mission statement, motivation, purpose

Explore

accountability assumptions beliefs best practice blame bureaucracy capability clarity command and control communication complexity continuous improvement cost saving culture customer focus data is not information decisions employee performance measures empowerment error proofing fessing up gemba human nature incentives information technology innovation key performance indicators learning management style measurement motivation performance management poor service process control purpose reinforcing behaviour service design silo management systems thinking targets teamwork test and learn trust video waste

Receive Posts by e-Mail

Get the next post delivered straight to your inbox

Creative Commons

This information from The Squawk Point is licensed under a Creative Commons Attribution-ShareAlike 3.0 Unported License.
Creative Commons Licence
Customer Experience Update

Try This:

  • Regression to The Mean

  • Glory Lasts Forever

  • Fish Bone Diagrams – Helpful or Not?

  • Brilliance Alone Won’t Take You Far

Connect

  • E-mail
  • LinkedIn
  • RSS
  • YouTube
  • Cookies
  • Contact Me

Copyright © 2025 · Enterprise Pro on Genesis Framework · WordPress · Log in