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Let’s Try It and See

29 February, 2016 by Wally Bock 6 Comments

Test and learn I love hanging around musicians.  I love their energy and perspectives that are different from mine. That’s why I was hanging out in a music studio on a fine summer day a few years ago while a recording session was underway. The band had been going for an hour or so when […]

Filed Under: Blog, Process Improvement, Tools & Techniques Tagged With: decisions, innovation, test and learn

Where Do You Keep Your Ketchup?

30 January, 2016 by James Lawther 7 Comments

Ketchup

Diversity It is a little known fact that people in the U.K. tend to keep their ketchup in the cupboard.  People in the States tend to keep it in the fridge. I know what you are thinking – “not me” (it is a generalisation) and more importantly “so what?” Problem solving The “so what” comes […]

Filed Under: Blog, Process Improvement Tagged With: diversity, innovation, problem solving

5 Creative Ways to Brainstorm Solutions

5 July, 2015 by Hannah Lincoln 1 Comment

Brainstorm

This is a Guest Post It is hard finding good solutions to your process issues How do you get those creative juices flowing and think outside of the box? In this article we talk through some creative ways to find answers to your process problems! 1. Play the “why” game! Those of you who have young children will have […]

Filed Under: Blog, Process Improvement Tagged With: innovation, problem solving

Where is Your Pilot Plant?

22 March, 2015 by James Lawther 5 Comments

Pilot Plant Experiment

To improve you must learn Unfortunately, you only learn when you mess things up.  You only learn how to ride a bike by falling off one.  If you didn’t fall off, then you didn’t learn (I guess you already knew how to ride it). If you try something new and it works first time, fresh […]

Filed Under: Blog, Process Improvement Tagged With: continuous improvement, innovation, no substitute for experience, service improvement, test and learn

What Type of Boss are You?

18 January, 2015 by James Lawther 6 Comments

Manager or Entrepreneur

In most businesses there are two types of bosses (maybe more): Some are managerial Managers think strategically, they work out exactly where they want to go and then create plans to get them there, as effectively as possible.  They plan, organise and execute. Managers… Have big plans Search out resources Exploit and optimise Work out the […]

Filed Under: Blog, Wild Cards Tagged With: innovation, learning, management style, planning

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