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Did You Know That…

20 November, 2016 by James Lawther 4 Comments

Dunce

Knowledge is interesting You can classify it into 4 categories.  It all depends on what you know and what you think you know. A diagram might make that a little clearer: There is stuff you know you know I know I know the way to my front door.  This is a safe place to be. There is […]

Filed Under: Blog, Operations Analysis Tagged With: human nature, ignorance, no substitute for experience, self belief

Blame and Ignorance

10 October, 2016 by James Lawther 2 Comments

White Range Rover

I made a fool of myself yesterday I had a road rage incident.  Well it wasn’t so much road rage as pedestrian rage. I was crossing the street on my way to the railway station and some clown in 4 by 4 damn near ran me over.  It ended up in a slagging match between me and […]

Filed Under: Blog, Employee Engagement Tagged With: accident prevention, blame, human nature, ignorance, management style

Pride and Ignorance

29 June, 2016 by James Lawther 5 Comments

Scurvy isn’t nice If you are unfortunate enough to contract it you will start to feel tired. Then you will develop spots on your skin and your gums will turn spongy. A week or so later you will start to bleed from your mucous membranes and your skin will turn yellow.  Eventually sufferers develop open […]

Filed Under: Blog, Process Improvement Tagged With: command and control, gemba, group think, human nature, ignorance, innovation, no substitute for experience, nothing new under the sun, political will

Solutioneering

29 December, 2015 by James Lawther 1 Comment

solutioneering: səˈluːʃ(ə)nɪərɪŋ/ noun attempting to solve a problem or deal with a difficult situation without understanding it the branch of management concerned with embedding the latest management thinking as fast as possible a mechanism of creating activity that gives the appearance of progress without developing forward motion a field of study concerned with characterising a problem by […]

Filed Under: Blog, Process Improvement Tagged With: bad process, group think, human nature, ignorance, management style, solutioneering

How to Listen

1 June, 2015 by James Lawther 13 Comments

I was once a bright young thing Don’t laugh, we are talking 20 make that 25 years ago I was a management trainee for a FTSE 100 company I had a First Class Degree And I was MBA educated The world was my oyster I thought I could conquer everything, I was going to be the next […]

Filed Under: Blog, Employee Engagement Tagged With: communication, ignorance, leadership, listening

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