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Are You Susceptible to Suggestion?

20 November, 2012 by James Lawther 2 Comments

Bean Sale

How to get elected How would you like to be the next Prime Minister of the United Kingdom? One perfectly legitimate move you could take is to change your name to Adam Abbott. In the UK ballot papers are presented in alphabetical order, so with a name like that you would be at the top […]

Filed Under: Blog, Operations Analysis Tagged With: customer behaviour, default option, interactive voice response, web site design

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