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Evolution or Revolution?

19 February, 2017 by James Lawther Leave a Comment

Uphill Struggle

What’s the best way to improve your business? Where should you put your development time and effort to get the greatest return? There are two lines of thought: #1: Revolution Focus on the big strategic levers and the radical steps.  Making bold moves is the most important thing you can do.  Don’t worry about the […]

Filed Under: Blog, Process Improvement Tagged With: beliefs, continuous improvement

4 Ways to Solve a Problem

8 June, 2016 by James Lawther 2 Comments

The one that got away

An apocryphal story: A man you know is hungry.  There are 4 ways you could solve his problem: Slap him about a bit. This will take his mind of it.  Hunger gone, problem solved. Give him a fish to eat.  Hunger gone, problem solved. Give him a fishing rod and show them how to fish.  Hunger gone, problem solved. Develop a […]

Filed Under: Blog, Process Improvement Tagged With: continuous improvement, error proofing, problem solving, root cause analysis

Saint or Sinner

18 January, 2016 by James Lawther 8 Comments

saint or sinner

Two employees: Employee 1: Jane When faced with an issue Jane will improvise and adapt her approach. She doesn’t bother her manager or others. If Jane notices that somebody else has made a mistake she fixes it. There is no noise or palaver, she keeps things moving. Jane never makes any mistakes herself, or at least never […]

Filed Under: Blog, Employee Engagement Tagged With: bitching and moaning, conformity, continuous improvement, group think, management style, stereotype

Rule 20: Persistence Pays

15 September, 2015 by James Lawther 3 Comments

Stick at it I know how to run a marathon Walk out of your front door and start running.  When you can’t run any more stop.  The next day try again.  Run a little further.  Stick at it. I know how to look like Arnold Schwarzenegger Go to the gym and lift something heavy.  When you can’t […]

Filed Under: Blog, Process Improvement Tagged With: continuous improvement, nothing new under the sun

Evidence Based Management

10 August, 2015 by Oliver Cunningham Leave a Comment

This is a guest post Management is not a profession… It isn’t like medicine, engineering or law; it is a state in which we live. Sometimes it is formal — perhaps a promotion at work. Sometimes it is  informal — circumstances force us to organise things.  Remember when you could no longer do everything yourself? There are no legal, […]

Filed Under: Blog, Operations Analysis Tagged With: continuous improvement, data is not information, measurement, plan do check act

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