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Organisational Mechanics

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Bias

12 May, 2010 by James Lawther Leave a Comment

I have just read a blog post about the claimed link between autism and the MMR programme.   It is a fascinating read.  Despite the numerous surveys that have been undertaken to prove that there is no statistical basis for the claims, the writer still persists.  I guess that no amount of facts or data will […]

Filed Under: Blog, Employee Engagement Tagged With: assumptions, constraints, dogmatism, learning, reinforcing behaviour, video

The Perfect Storm

12 April, 2010 by James Lawther Leave a Comment

Imagine you run a hospital. One of your responsibilities is staffing, making sure there are enough nurses and doctors. Then the country is hit by a flu epidemic, you are inundated by sick people, demand soars through the roof.  It gets worse, your staff get sick as well, they take time off. Not only do […]

Filed Under: Blog, Operations Analysis Tagged With: bullwhip effect, capacity, constraints, poor service, risk assessment, supply and demand, video

This is Mine that is Yours

12 April, 2010 by James Lawther 1 Comment

We decide how we spend money in three areas: 1.  Purchasing:  which materials we buy. 2.  Specification:  what product or service we offer. 3.  Efficiency:  how well we convert raw materials into finished goods. These activities are controlled by the Purchasing, Brand Development and Operations departments.  They have the ability to make changes that will […]

Filed Under: Blog, Employee Engagement Tagged With: clarity, communication, constraints, cost saving, marketing, measurement, reinforcing behaviour, silo management, tampering

Decide

12 April, 2010 by James Lawther Leave a Comment

The problem with decisions is that it is easy to make the wrong one.  It is easier to wait for more data and more information.  That way you won’t get it wrong and spend time and money chasing down the wrong decision. Not making a decision though is indecision.  If you don’t decide you won’t […]

Filed Under: Blog, Employee Engagement Tagged With: communication, constraints, decisions, purpose, test and learn

Please Don’t Add Any More Process

12 April, 2010 by James Lawther Leave a Comment

Bureaucracy

I was talking to somebody the other day who wanted to “add some process” to what they were doing. The thing is, I don’t think you can add some process.  Processes produce things, the fact that things were being produced showed that he already had a process. You can add some checks You can add […]

Filed Under: Blog, Process Improvement Tagged With: bad process, bureaucracy, constraints, over-processing, tampering

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