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Serious Business

27 April, 2013 by James Lawther 8 Comments

Serious Business

I travel to London on the train more regularly than is pleasant At the end of each journey a steward passes through the carriages with a big plastic bag, collecting the rubbish.  They never look too enamored with their job. This morning the steward entered the carriage and announced with a flourish: Any rubbish Laptops iPads Mobile […]

Filed Under: Blog, Employee Engagement Tagged With: compliance, conformity, East Midlands Trains

The Birth of the Sacred Cow

24 November, 2012 by James Lawther 3 Comments

Legend has it that the tie that I wore to work this morning started life hundreds of years ago as a neck cloth that was “easily changed to minimise the soiling of a doublet.” Or, to put it in rather less grand terms, a bib. From function to fashion 400 years ago, Croatian mercenaries fighting […]

Filed Under: Blog, Process Improvement Tagged With: anonymity, beliefs, compliance, conformity, sacred cows

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