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Organisational Mechanics

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Was My M.B.A. A Waste of Time?

30 October, 2017 by James Lawther 3 Comments

Thought Experiment

Collaboration For my sins I have an M.B.A.  I am a child of the ’70’s.  By the time I hit the ’90’s an M.B.A. was the qualification to have if you were intent on pursuing a corporate career. The course taught me all about the parts of big business.  I learnt about: Finance and accounting […]

Filed Under: Blog, Process Improvement Tagged With: best practice, collaboration, communication, culture, systems thinking

A World Without Objectives

8 December, 2016 by James Lawther 2 Comments

Marionette

Objectives: could we manage without them? How would we cope?  The guys in H.R. would throw up their hands in horror. We couldn’t rate our staff. Pay for performance would flounder. Annual appraisals would become a farce. We wouldn’t know what we were doing. How could we manage our businesses? But how do we manage with objectives? They just get […]

Filed Under: Blog, Employee Engagement Tagged With: collaboration, command and control, human nature, objective setting, reinforcing behaviour, trust

Does All That “Structure” Help?

26 September, 2016 by James Lawther 2 Comments

Escapology

Organisations are complicated They have: Customer requirements Partner requirements Legal requirements Compliance requirements Legacy systems Specialist teams Obsolete databases Competitive pressure Profitability problems And all those competing priorities are in conflict with each other. How do we manage complexity? By creating process and structure: RACI frameworks Target Operating Models Interim targets Delegated authority levels KPIs Heads […]

Filed Under: Blog, Process Improvement Tagged With: best practice, blame, business process management, collaboration, command and control, complexity, constraints, office productivity, performance management, systems thinking, teamwork

How Good Are Your People? Comparatively?

21 September, 2016 by James Lawther 1 Comment

Comparetive Advantage

The theory of comparative advantage In 1817 the economist David Ricardo developed the theory of comparative advantage.  It explains why nations trade. He gave this example to explain it: Scenario 1. Imagine the economy consists of two countries that produce both cloth and wine; Portugal and England. Though their output is of equal quality, Portugal is […]

Filed Under: Blog, Employee Engagement Tagged With: collaboration, comparative advantage, constraints, leadership, performance management

Problem Solving – All Buck and No Bang

15 February, 2016 by James Lawther 6 Comments

quick fix

There are two ways to solve a problem: First order problem solving: Also known as the quick fix. This type of problem solving removes the issue.  E.g. getting the information you need to finish a task.  But it doesn’t do anything to stop the problem happening again. Fixing a problem this way often causes a […]

Filed Under: Blog, Process Improvement Tagged With: collaboration, problem solving, rework, root cause analysis, work around

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