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Better Sex in 8 Seconds

1 April, 2011 by James Lawther 1 Comment

no sex nere

Information is accumulating at an alarming rate In 2008 the number of web pages exceeded 1 trillion, at a second a page it would take 32,000 years to read them all. This is a problem. With so much information how do you get people to pay attention to your information. How do you stop them […]

Filed Under: Blog, Process Improvement Tagged With: clarity, communication, decisions, measurement, purpose

Why?

27 February, 2011 by James Lawther Leave a Comment

I have two children: My youngest (two) asks why. Why are we going in the car? Why should I wear boots? Why is the sky blue? My eldest (eight) asks why. Why is there global warming? Why are people fighting in Bahrain? Why is the sky blue? It does my head in. But the thing […]

Filed Under: Blog, Employee Engagement Tagged With: assumptions, clarity, learning

Gobbledygook

10 September, 2010 by James Lawther Leave a Comment

I received an e-mail that said this: “I consider this as more of a requirements workshop than anything i.e. us understanding the service, current commitments to clients, the demand, the customer base, the performance measures and indicators, the resource expenditure etc and coming to an initial view on how this could be accommodated. I don’t […]

Filed Under: Blog, Employee Engagement Tagged With: clarity, communication, complexity, jargon, video

Too Clever by Half

9 September, 2010 by James Lawther Leave a Comment

Most lifts have the buttons inside, the ones that tell the lift which floor you want to go to. Yesterday I used a bank of lifts that had the buttons on the outside.  You choose your floor before the lift arrives, this gives the computer extra time to figure out the most efficient way to […]

Filed Under: Blog, Process Improvement Tagged With: clarity, complexity, continuous improvement, error proofing, good enough

Have You Defined Your Mission?

2 September, 2010 by James Lawther Leave a Comment

Nasa Space Mission

I’ve been on a course about mission statements.  Which got me wondering… does it matter? Well here are a couple of corporate mission statements for you.  Where would you rather work? Dean Foods Corporation: “The Company’s primary objective is to maximize long-term stockholder value, while adhering to the laws of the jurisdictions in which it […]

Filed Under: Blog, Employee Engagement, Tools & Techniques Tagged With: clarity, mission statement, motivation, purpose

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