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Teamwork

20 July, 2014 by James Lawther 4 Comments

Teamwork

It is easy to set up a team… You take a bunch of people, put them in a room, give them a simple task and tell them to crack on with it. Setting up a team is easy. But teamwork is a different matter Teamwork needs: An understanding of strengths An admission of weaknesses Openness […]

Filed Under: Blog, Employee Engagement Tagged With: clarity, human nature, purpose, teamwork, trust

PowerPoint, Smoke and Mirrors

16 May, 2014 by James Lawther 4 Comments

Very Bad Presentation

A very important presentation I attended a power meeting yesterday.  Lots of highly paid consultants in blue suits and incredibly shiny shoes came to tell us where we are going wrong. I sat there for an hour, looking at the screen. Slide after slide after slide passed me by. They were very impressive slides The technique […]

Filed Under: Blog, Operations Analysis, Tools & Techniques Tagged With: clarity, data presentation, presentations, video

Less is More

6 February, 2014 by James Lawther 9 Comments

FedEx

All children are artists They can pick up a pen or a crayon and create.  Before you know it they have drawn something beautiful, a flower or a house or a friend.  Simple, clear and elegant. Unfortunately they just don’t know when to stop. The colouring in starts, red felt tips, green pencils, blue crayons, […]

Filed Under: Blog, Process Improvement Tagged With: clarity, communication, complexity, lean thinking, less is more

Scientific Proof – Politicians are Stupid

17 November, 2013 by James Lawther 14 Comments

politicians are stupid

The power of belief Have you ever wondered why people hold onto their beliefs despite statistical proof that they are wrong? Is it that we don’t understand what the numbers are telling us? Or is it that we just chose to ignore them? Dan Kahan is the professor of Law and Politics at Yale University. […]

Filed Under: Blog, Operations Analysis Tagged With: assumptions, beliefs, clarity, data is not information, human nature, statistics, video

The Princess and the Library Book

14 November, 2013 by James Lawther 7 Comments

Children's Library

My youngest daughter is five She is enthusiastic in the way that only a five-year-old can be. She is also hopeless in the way that only a five-year-old can be. The other day I took her to the library, she loves books, particularly if they have lots of pictures of fairy princesses with long blonde […]

Filed Under: Blog, Process Improvement Tagged With: clarity, local government, purpose, service design

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