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Fresh as the Moment when the Pod went Pop

22 November, 2010 by James Lawther Leave a Comment

All companies obsess about something, their USP, their IP, the thing that they can do that nobody else can. I used to work for Birdseye, the frozen pea people. They used to obsess about getting the peas out of the field and frozen within 2 1/2 hours. They had a panel of pea tasters who […]

Filed Under: Blog, Process Improvement Tagged With: assumptions, continuous improvement, innovation, marketing, revenue generation, video

Don’t Believe Everything You Read in the Newspaper

12 August, 2010 by James Lawther 3 Comments

Statistics are wonderful things.  I found this old advertisement.  I saw it and wondered who would fall for it.  Then the penny dropped, lots of people, otherwise they wouldn’t be banned for being misleading. Which then got me wondering, when was the last time I was misled by statistics?  Not so long ago. How about […]

Filed Under: Blog, Operations Analysis Tagged With: assumptions, communication, measurement, statistics

Too Busy Optimising to Optimise?

12 June, 2010 by James Lawther Leave a Comment

Consultants are making fortunes selling the next wave of improvement techniques: operations analysis, process re-engineering, lean, 6 sigma, whatever the next one is. Despite all the training few organisations really succeed. Why should we bother with process improvement if it doesn’t work?  We are all clever driven people.  We are all busy improving our parts […]

Filed Under: Blog, Operations Analysis Tagged With: assumptions, lean six sigma, silo management

I Love to Bitch

12 June, 2010 by James Lawther Leave a Comment

Some people drive me nuts. They have their own agendas. They don’t see common sense. They are thinking short-term. They don’t see the bigger picture. They just want to look good in front of their boss. I on the other hand am perfect. I am told I should: – Try to understand their agenda – […]

Filed Under: Blog, Employee Engagement Tagged With: assumptions, bitching and moaning, communication, learning

Best Practice

12 May, 2010 by James Lawther Leave a Comment

As a rule I don’t like the idea of best practice.  It implies that perfection exists, if you are applying best practice then by definition you can’t get better.  I struggle with that idea. I think I have been proven wrong though.  Have a look at the video below.  Maybe best practice really does exist: […]

Filed Under: Blog, Process Improvement Tagged With: assumptions, benchmarking, best practice, capability, clarity, video

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