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Quality Checking

12 April, 2010 by James Lawther Leave a Comment

Happens to late. Is very expensive. And we aren’t good at it. The brain sees what it wants to see, not what is there. If you don’t believe me watch the video. Photo by Randy Jacob on Unsplash

Filed Under: Blog, Process Improvement Tagged With: error proofing, process control, quality control, video, waste

The Mother of Protracted PowerPoints

12 April, 2010 by James Lawther Leave a Comment

Peter Bregman writes an interesting post in the HBR blog about wasted time in large organisation. He points out that employees of large organisations spend hours and hours with “unnecessary meetings, unimportant emails, and protracted PowerPoints”. He suggests a three question test to guide us on whether or not we should become involved: 1.  Am […]

Filed Under: Blog, Process Improvement Tagged With: being too helpful, clarity, cost saving, purpose, root cause analysis, waste

Discipline

12 April, 2010 by James Lawther Leave a Comment

I was given a book to read, “The Discipline of Market Leaders“. I am sure you have heard about it.  The authors state that there are three key strategies you can take in any market: 1.  Operational Excellence “deliver a combination of quality, price, and ease of purchase that no one else in their market […]

Filed Under: Blog, Process Improvement Tagged With: clarity, customer intimacy, marketing, operational excellence, product leadership, purpose

Please Don’t Add Any More Process

12 April, 2010 by James Lawther Leave a Comment

Bureaucracy

I was talking to somebody the other day who wanted to “add some process” to what they were doing. The thing is, I don’t think you can add some process.  Processes produce things, the fact that things were being produced showed that he already had a process. You can add some checks You can add […]

Filed Under: Blog, Process Improvement Tagged With: bad process, bureaucracy, constraints, over-processing, tampering

Keep Your Mouth Shut

3 April, 2010 by James Lawther Leave a Comment

My drain is blocked, I have been ignoring it.  I really don’t fancy unblocking it, but as it is getting warm it is starting to smell.  It needs to be fixed. I bought a set of rods and a plunger home, as I was getting out of my car my neighbour gave me some advice: […]

Filed Under: Blog, Process Improvement Tagged With: capability, process control, tools to do the job, video, waste

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