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Organisational Mechanics

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What Gets Rewarded Gets Done

26 November, 2015 by Bernie Smith 1 Comment

The walk I have always thought sheep dogs were intelligent. I didn’t realise, until recently, that they are smarter than me. I was walking with Kate — a friend of mine. Her sheep dog, a Border Collie called Harvey, was with us. After 10 miles or so Harvey seemed to be flagging. He stopped at […]

Filed Under: Blog, Operations Analysis Tagged With: employee performance measures, measurement, targets

5 Ways to Cultivate Evidence Based Management

31 October, 2015 by Oliver Cunningham 3 Comments

In my last post I argued for E.B.M. (evidence based management) as an approach that will help you: Make the best possible decisions As fast as possible At the lowest possible cost Here are some suggestion on how to promote E.B.M. in your own organisation. 1. Change your own mind Management deals with social problems, not mechanical […]

Filed Under: Blog, Operations Analysis, Tools & Techniques Tagged With: key performance indicators, objective setting, plan do check act, reinforcing behaviour

Rule 17: Look at the Evidence

27 August, 2015 by James Lawther 4 Comments

Evidence Based Management

The workplace screams at you It is alive with data and facts and evidence. Our organisations are giant test beds. They will tell you what works, and what doesn’t. The evidence will show you where things are going wrong, and why.  So if you want to improve performance just look and listen to the work. But […]

Filed Under: Blog, Operations Analysis Tagged With: beliefs, data is not information, gemba, key performance indicators, measurement

Evidence Based Management

10 August, 2015 by Oliver Cunningham Leave a Comment

This is a guest post Management is not a profession… It isn’t like medicine, engineering or law; it is a state in which we live. Sometimes it is formal — perhaps a promotion at work. Sometimes it is  informal — circumstances force us to organise things.  Remember when you could no longer do everything yourself? There are no legal, […]

Filed Under: Blog, Operations Analysis Tagged With: continuous improvement, data is not information, measurement, plan do check act

Rule 12: Find the Bottleneck

25 July, 2015 by James Lawther 3 Comments

The job of an Ops Manager Is to manage three things: Time: how long does it take you to deliver something? Cost: how much money did you spend getting it there? Quality: how good was it when it arrived? We get hung up on cost “Make it cheaper, hit the budget”. Making things cheaper is easy, you […]

Filed Under: Blog, Operations Analysis Tagged With: bottleneck, gemba

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