Data-centricity Organisations are tripping over themselves to become data-centric. They are busy investing in business intelligence and analytical infrastructures. There is a thriving market for analysts and data scientists, accountants and actuaries, people who can pore over the numbers and provide insight. Data is the new gold, businesses are spending money like drunk sailors. Data […]
Thou Shalt Not Delay, Distort or Withhold Information
Systems need information They use that information to control the way they act. In a system of cells (like your body) that information flows along nerves and via hormones. In a system of animals (like a colony of ants) that information flows via pheromones and signals. In a system of people (like your business) it […]
Why Were You Late for Work?
Logic Trees There is a simple way of diagnosing a problem, and then finding a solution. It is called “the five whys?” No doubt you have heard of it, it is a way of refining a problem until you get to its cause. When faced with a problem ask why it happened. Then ask again. […]
How to Make a Point
Death and taxes In the U.K. we pay car tax — we pay lots of other taxes as well. Every private car owner pays the DVLA (driver vehicle licensing authority) about £200 per year — the exact price depends on the car. (This complicated approach to taxation confuses the public and allows the government to […]
Outputs and Outcomes
Similar but not the same It may be semantics, but I think we confuse outcomes and outputs: Customers desire outcomes, organisations deliver outputs. They are not always the same. Where do you place your attention? Outputs are easy to measure and manage. Output data rolls off systems and out of processes. Outputs are easy to quantify, target […]
- « Previous Page
- 1
- …
- 4
- 5
- 6
- 7
- 8
- …
- 41
- Next Page »