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Hold Their Feet to the Fire

17 August, 2019 by James Lawther Leave a Comment

Accountability We spend a lot of time talking about accountability and responsibility. If you google “Accountability versus Responsibility” you will get at least 51 million hits.  Most of them tell you that you can’t manage people if you aren’t clear about accountabilities and responsibilities. (Please don’t ask if I have looked at all 51 million, […]

Filed Under: Blog, Employee Engagement Tagged With: accountability, beliefs, blame, fear and anxiety, roles and responsibilities

Stating the Blindingly Obvious

7 August, 2019 by James Lawther Leave a Comment

High Performing Teams If there’s a subject that will get the good people in H.R. excited it is high performing teams.  They are the holy grail of human resource management.  Everybody wants a high performing team. Conventional wisdom tells you to get the “best-of-breed”. Find the most capable sales men, ops guys, marketeers and technical wizards and […]

Filed Under: Blog, Employee Engagement Tagged With: communication, culture, listening, office productivity, organisation, performance management, research, SMART goals, systems thinking, teamwork

The Performance Pyramid

6 July, 2019 by James Lawther Leave a Comment

F1 Professor Mark Jenkins Mark Jenkins is the Professor of Business Strategy at Cranfield School of Management. He has spent time studying Formula One, trying to understand what creates great performance. I’m a bit sceptical of people who study “great” organisations. The genre leading books In Search of Excellence and Good to Great have both […]

Filed Under: Best of the Web, Employee Engagement Tagged With: continuous improvement, culture, learning, management style, purpose, teamwork

A Bum Question

30 June, 2019 by James Lawther 2 Comments

360-degree feedback Does my bum look big in this? If you have ever been asked that question, you know there are two types of answer.  A right and a wrong one. The wrong answer has many variants… Yes — too brutal Try a bigger size — too honest I think it is the colour — […]

Filed Under: Blog, Employee Engagement Tagged With: best practice, credibility, human nature, human resources, performance management, trust

Coercion, Fear and Ebola

24 June, 2019 by James Lawther Leave a Comment

A frightening disease There is an outbreak of Ebola in the Democratic Republic of the Congo. Healthcare workers are desperately trying to contain the infection. The first signs of the disease appear within a couple of weeks of infection. They include fever, headaches and sore throats.  Vomiting and diarrhoea follow, then internal and external bleeding […]

Filed Under: Blog, Employee Engagement Tagged With: command and control, fear and anxiety, human nature, motivation, perceived risk

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