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The Wrong Answer

7 March, 2014 by James Lawther 9 Comments

Wrong Answer

Are your staff stupid? Have you ever asked them to do something so obvious that it simply wasn’t possible to misunderstand?  A nice, easy job.  Something they couldn’t fluff — if they only thought about it for two minutes — yet they still messed it up. Do they ever come back with completely the wrong […]

Filed Under: Blog, Employee Engagement Tagged With: beliefs, innovation, learning

What are You Working On?

28 February, 2014 by James Lawther 5 Comments

pride in the job

What are you working on right now? What is occupying your time? Is it revolutionary? Will it set you head and shoulders above your competition? Is it new, innovative, exciting and exhilarating? Is it brilliant? Does it matter? What are you working on that makes you proud? Something or nothing? If the answer is nothing… Why […]

Filed Under: Blog, Employee Engagement Tagged With: bitching and moaning, motivation, pride in the job

Who Taught You How to Manage?

9 February, 2014 by James Lawther 10 Comments

Teaching Management

I’ve been to business school After 2 years of studying and a plethora of exams I was awarded an M.B.A.  I learnt about: Operations Marketing Finance Employment Law Book after book after book.  Some of it was fascinating, some of it was tedious but I got the letters after my name and it got me […]

Filed Under: Blog, Employee Engagement Tagged With: do as I say, empowerment, management style

Are You a Fairy Princess?

2 February, 2014 by James Lawther 9 Comments

Fairy Princess

Remember my daughter? She is five, all blonde curly hair, giggles and she thinks she is a fairy princess. This weekend she went to a birthday party.  A five-year-old girl’s birthday party. It was a fancy dress party with a fairy princess theme — this is called knowing your audience. The local church hall was […]

Filed Under: Blog, Employee Engagement Tagged With: incentives, management style, motivation, performance management

Bonus Time

30 January, 2014 by James Lawther 11 Comments

It is the best part of the year. You have been performance managed and appraised.  Your year-end rating has been cross calibrated / validated / ranked and stacked.  You have emerged from the annual death match unscathed. Your rating has been moderated to allow for business results.  Senior managers have assessed “the curve” to check it […]

Filed Under: Blog, Employee Engagement Tagged With: incentives, motivation, performance management, video

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