Today there was a news article about the Student Loans Company. If you remember there was a scandal last year when they failed to get students their loans before the start of the academic year. The National Audit Office has stated that they believe there is a “substantial” risk of delays again this year. The […]
Crystal Clear Cole
Cheryl Cole is a master of communication. She is alleged to have ended her marriage to football player Ashley Cole by text. The text message read “Move out. It’s over.” I recently found an article about e-mail etiquette. Its top 4 tips were: 1. Be concise and to the point. 2. Answer all questions and […]
Good Service?
My wife has a new car, a BMW; the ultimate driving machine apparently. She took it in for its first service yesterday. She was met at the door by a smartly dressed gentleman with a “Good morning Mrs Lawther”, presumably he had a list of registration numbers to look out for. Unfortunately there was a […]
Save Yourself Rich
All operations are too expensive, no matter how good they are there is always an obligation to reduce cost further, and when the cost has been taken out there will always be pressure to remove more. There are 5 key problems that are common to operations of all types: 1. There are numerous opinions about […]
Too Much Information
In the US in the late 1980’s a psychologist called Paul Andreassen conducted an experiment on some business school students. He gave them all a portfolio of stocks and shares to trade and then divided them into two groups. One group were allowed access to a stream of financial information, they could talk to market […]
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