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Pit Stop

29 March, 2010 by James Lawther Leave a Comment

The video shows a Formula One pit stop.  It fascinated me for a number of reasons. 1.  It is very clear what needs to be achieved. 2.  Everybody is sure what their role is and well trained. 3.  The people who are there are the people who need to be there.  Nobody else is milling […]

Filed Under: Blog, Operations Analysis Tagged With: cost saving, purpose, roles and responsibilities, silo management, tampering, video

Task and Spend

28 March, 2010 by James Lawther Leave a Comment

I read that the average organisation spends 60% of its money on staff.  Clearly this varies hugely depending on the industry, but as a statement it is an interesting one. It leads to the conclusion that the way to save money is to cut staff. The problem is, you can’t cut staff without stopping what […]

Filed Under: Blog, Operations Analysis Tagged With: cost saving, waste

Max your Meal

25 March, 2010 by James Lawther Leave a Comment

Many if not most business processes have two parts to them. First make a decision: – Should I hire this person? – Is this an acceptable payment? – Can I give this employee access to the system? Second carry out the actions: – Send an offer letter. – Reject the payment. – Provide a password. […]

Filed Under: Blog, Process Improvement Tagged With: continuous improvement, customer requirements, error proofing, fast food, good service

The Benchmark

24 March, 2010 by James Lawther Leave a Comment

Curry

A friend of mine makes chicken curry for a living, he makes a lot of it, in fact he makes 2 tonnes of it an hour, he could keep most of Birmingham fed. The problem is that when you make that much curry, invariably you drop some.  Last year he threw away well over £1 […]

Filed Under: Blog, Operations Analysis Tagged With: benchmarking, best practice, cost saving, manufacturing, measurement, process control

Need Another Drink

24 March, 2010 by James Lawther Leave a Comment

E&J Gallo, the Californian winery has been caught in a scam, a 7 million euro scam. A group of wine producers from the Languedoc region have passed off 18 million bottles of plonk as Pinot Noir.  This has been bottled and sold  under Gallo’s “Red Bicyclette Pinot Noir Single Grape Wine” brand. The fraud came […]

Filed Under: Blog, Process Improvement Tagged With: accountability, error proofing, over-processing, process control, video

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