The Squawk Point

Organisational Mechanics

  • Home
  • Blog
    • People
    • Data
    • Process
    • Wild Cards
    • Index
  • Podcast
  • Book

Build a Tower Build a Team

19 September, 2018 by James Lawther 1 Comment

TED Talk Tom Wujec This is a talk about a powerful little game with some far-reaching implications.  It challenges the way we manage and implement projects. First Tom Wujec shows how we get caught up in a management world of plans, priorities and proposals. Then he demonstrates how much more effective we could be if […]

Filed Under: Best of the Web, Blog, Tools & Techniques Tagged With: diversity, incentives, innovation, marshmallow challenge, TED talks, test and learn, Tom Wujec, video

The Puzzle of Motivation

3 September, 2018 by James Lawther 1 Comment

who've been studying motivation have given us this new approach.

TED Talk Dan Pink Improving employee performance is as easy as 1, 2, 3: Write an objective Define a metric Provide an incentive Then set people off to hit the goal.  It is just a question of building motivation. In his entertaining TED talk Dan Pink explains why this approach destroys motivation  instead of creating […]

Filed Under: Best of the Web, Blog Tagged With: beliefs, command and control, Daniel Pink, human nature, incentives, motivation, performance management, targets, video

Research: To Be a Good Leader, Start By Being a Good Follower

12 August, 2018 by James Lawther Leave a Comment

Harvard Business Review Kim Peters and Alex Haslam Who does the best job of finding good leaders? Assessors: managers, recruiters and trainers.  People whose job it is to find and promote talent. Leaders: the person themselves. Individuals who are convinced that they have what it takes. Followers: the team who have to work for the leader. The […]

Filed Under: Best of the Web, Blog Tagged With: beliefs, human nature, leadership, teamwork

Trial, Error and the God Complex

26 July, 2018 by James Lawther Leave a Comment

Now I can describe the symptoms of the God complex very, very easily.

TED Talk Tim Harford The “God Complex” is the overwhelming belief that, no matter how complicated the problem, we are infallibly right in our solution. Economist and journalist Tim Harford explains why we are deluding ourself and shows us the only problem solving technique that is guaranteed to work. It’s the Second World War. A German prison […]

Filed Under: Best of the Web, Blog Tagged With: beliefs, complexity, innovation, TED talks, test and learn, Tim Harford, video

5 TED Talks

18 April, 2014 by James Lawther 7 Comments

TED Talks

You can find just about anything on the internet The web is full of ideas, answers and solution.  Some of it is good, some of it is bad, and some of it — for some reason that is beyond me — is about laughing cats. If you must waste your life surfing the net (and I […]

Filed Under: Best of the Web, Blog, Wild Cards Tagged With: Dan Ariely, Daniel Pink, happiness, innovation, motivation, problem solving, purpose, Shawn Achor, Steven Johnson, TED talks, test and learn, Tim Harford, video

  • « Previous Page
  • 1
  • 2

Explore

accountability assumptions beliefs best practice blame bureaucracy capability clarity command and control communication complexity continuous improvement cost saving culture customer focus data is not information decisions employee performance measures empowerment error proofing fessing up gemba human nature incentives information technology innovation key performance indicators learning management style measurement motivation performance management poor service process control purpose reinforcing behaviour service design silo management systems thinking targets teamwork test and learn trust video waste

Receive Posts by e-Mail

Get the next post delivered straight to your inbox

Creative Commons

This information from The Squawk Point is licensed under a Creative Commons Attribution-ShareAlike 3.0 Unported License.
Creative Commons Licence
Customer Experience Update

Try This:

  • Should You Guarantee Your Service?

  • Customer Service the Virgin Atlantic Way

  • Target Setting, Cause and Effect

  • Fish Bone Diagrams – Helpful or Not?

Connect

  • E-mail
  • LinkedIn
  • RSS
  • YouTube
  • Cookies
  • Contact Me

Copyright © 2025 · Enterprise Pro on Genesis Framework · WordPress · Log in